JoCo Notes: Johnson County merges 988 and 911 call centers
Call takers at Johnson County’s Mental Health Center and Emergency Services have merged into one centralized location. On Tuesday morning, county officials celebrated the merger with a ribbon cutting and hosted an open house at the County Communications Center, 11880 S. Sunset Dr., in Olathe. This means Johnson County callers dialing 911 for emergency help or he 988 for a mental health crisis will be directed to the same dispatch center. County officials say the merger will make way for infrastructure and technology improvements for 988, and allow 911 dispatchers and mental health professionals to work more closely together on calls [...]