New 911 service up & running in Marshall County
Emergency communication in Marshall County changed exponentially at 4 p.m. Aug. 9, when the county’s Emergency Communications/911 division began using Next Generation 911. Just in the last few days, the new system has allowed dispatchers to zoom in on the location of a house fire and immediately know all utility contacts. In a multi-county vehicle chase, it provided information about a Marshall County landowner who was affected when the vehicle crashed into a fence. “A click of the mouse, and I have the information I need,” said Michelle Reinhart, a terminal access coordinator for the Marshall County Sheriff’s Department. Other information [...]