Sedgwick County Emergency Communications recently launched its Fire Dispatch Priority System (FDPS) to further support the processing of fire-related calls. FDPS is a structured tool that will enhance existing operations by guiding 911 call takers through key questions to efficiently gather critical information. It also supports the delivery of pre-arrival instructions when appropriate, such as how to safely exit a building, and allows fire departments to align response configurations with the most accurate and up-to-date information available.
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