Chelsie Angleton is the new 911 director for Allen County after working at the critical response center for the past seven years. Before that, she served in practically every other role there, including: frontline dispatcher, certified training officer, quality assurance specialist and deputy director. As to what these different positions are responsible for, they involve everything from answering to analyzing calls, coaching dispatchers and mastering technologies. “It’s more than answering the phone and sending help,” Angleton remarked. “But as soon as I started and made it through training, I knew that this is where I wanted my career to go.” “I just found that dispatch was a perfect fit.”
Source: The Iola Register
