As Lawrence residents filled out the city’s recent citizen satisfaction survey, streets and utility infrastructure seemed to be on their minds, and many were not happy.
Though a large majority of respondents to the city’s 2019 survey said they were satisfied with city services overall, only 37% said they were satisfied with the maintenance of streets and utilities. Since the 2015 citizen survey, satisfaction with the timeliness of street maintenance repairs and the condition of streets also significantly decreased. Another area that saw a significant decreases in ratings since the last survey was perceptions of downtown Lawrence.
Read more: LJWorld.com.
