Emergency communication in Marshall County changed exponentially at 4 p.m. Aug. 9, when the county’s Emergency Communications/911 division began using Next Generation 911. Just in the last few days, the new system has allowed dispatchers to zoom in on the location of a house fire and immediately know all utility contacts. In a multi-county vehicle chase, it provided information about a Marshall County landowner who was affected when the vehicle crashed into a fence. “A click of the mouse, and I have the information I need,” said Michelle Reinhart, a terminal access coordinator for the Marshall County Sheriff’s Department. Other information that comes up on the maps includes townships, fire districts, ambulance and first responders. “It will save minutes, which will save lives,” she said.
Source: The Marysville Advocate
