Across the country, 82% of 911 call centers are understaffed. Here in Sedgwick County, the emergency communications department has experienced similar issues. The Sedgwick County 911 Call Center has experienced a time when staffing dipped below 65% capacity. A new $430,000 renovation started in April to address the concern. The project is now complete and its staff will move into the updated facility as soon as next week. The updates include knocking down walls to create more space for additional new hires. Additionally, updates to flooring and other parts of the building were put into place to make the staff feel more comfortable.
Source: KSN-TV
