An issue with some of the city’s new automated water meters resulted in three commercial utility customers being overcharged close to $164,000 on their water bills over the past several months. The City of Lawrence has been working to replace its old water meters with automated meters, which capture and transmit usage data digitally instead of requiring manual reads. A particular issue with certain retrofitted commercial meters resulted in $163,834 of erroneous charges on the three accounts, which has since been refunded or corrected, according to a city staff memo to the commission.
Source: LJWorld.com