The City of Pittsburg and Crawford County have partnered to purchase a new state-of-the-art emergency call handling and management system that will allow residents to text urgent alerts to 9-1-1. For the last two years, the city and county have collaborated to replace antiquated telephone systems with a Next Gen 9-1-1 solution based on Internet Protocol, which are designed to keep up with the rapidly evolving communication habits of today, such as mobile calling, texting, sharing data, and more. “The new system will allow dispatchers to text with people and help us better locate mobile phone calls,” says Deputy City Manager Jay Byers. “More importantly, it’s the platform for future technologies that will be coming down the road, like being able to send pictures and video from your mobile phone directly to 9-1-1 and other emerging public safety advances.”
Source
Source: City of Pittsburg