As governments call for business closures, school shutdowns and social distancing among residents, local officials across the country have scrambled to transition their own employees to telework.
The move is necessary to protect residents and government employees and to limit the further spread of coronavirus, officials said. But it’s an unprecedented situation for most municipalities, where public servants deliver dozens of essential services to residents, many of them relying on in-person interactions and on-site work.
“They are definitely moving employees as much as they can to telework,” said Rita Reynolds, chief technology officer for the National Association of Counties, who discussed the issue with a group of nearly 360 county-level IT directors and chief information officers.
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