A Kansas dispatcher is paving the way for how police respond to emergencies involving those with special needs.
Amber Pfiefer, lead dispatcher with the Salina Police Department, has answered many emergency calls over her 12 year career but there’s one call a few years back she’ll never forget.
“We responded to a call with a citizen with special needs,”said Pfiefer. “At that time we didn’t realize he was special needs and he was being just non communicating, not responding to what the officers were wishing him to do.”
(Read more: KSN-TV)